I have had 170 plus cars in my driving life , I usually know more than the sales people I meet , James really knew all about the the cars he sells , very impressive , great sales person , no pressure just all the information you would ever need . I bought my fist MDX at "Hannah" and this one too.
It was one of the best experiences I have had when purchasing a vehicle. Sandy was down to earth and very friendly.
I had a terrific experience working with Ernie at Dick Hannah Acura, to purchase my car. Ernie is extremely knowledgeable, and was very easy to talk with. He listened to me describe what I was looking for, and what I wanted to spend and helped me find the right vehicle without any pressure.Catherine Shannon
Couldn’t have been better, or easier. I called ahead about an ad for a specific car, and Ernie had the car waiting for me. In and out in just barely over two hours.Joshua Pops
Last Thursday my husband and I were in to look at a car. With the help of Ernie and Nick we ended up buying our very first brand new car! The experience we had was far from your typical car dealer purchase. There was no pressure and Ernie was genuinely after our best interest. We were there pretty late for a week night but not once did we feel rushed or pushed out the door. I will be recommending more people in the market for a car to Ernie and Dick Hannah based on the whole experience we had. Thank you!Lovemyacura
Last weekend, I went to Dick Hannah Acura of Portlandto seek out possible trade-in options. I didn’t expect to make a purchase without fully researching other options elsewhere first. However, after test driving only one vehicle, I left with a car that I didn’t anticipate getting at all: the car itself, color, price, value, extra incentives, a seamless experience and customer satisfaction. Although I was there a several hours, my experience with each Acura member was nothing short of a great customer experience with Vu, Ernie and Tuan. Vu spent quite some time with me test driving the vehicle and providing me detailed information and support. Ernie was attentive and listened to what I wanted. Furthermore, he and Vu were my advocates and did what ever it took to gain my trust, satisfaction, and business. They made the process seamless for me, and ensured that their interest was in my favor - definitely much appreciated. Tuan, the Finance Manager, was great: knowledgeable, personable, and overall helpful! Surprisingly, the loan process was quite pleasant. I left Dick Hannah pleased, and truly happy that I chose Dick Hannah Acura of Portland, not only because of my purchase, but also because of my overall experience. Thank you Dick Hannah Acura of Portland.Quang P.
For once, I finally had a great experience with a car dealership concerning a new car purchase! I spoke with salesman Ernie Coombes and general sales manager Brad Caba. I felt the process was fair and unencumbered with the usual tricks of the trade. I have absolutely no hesitation in getting back in touch with the dealership should I have any problems with the car, both Brad and Ernie were great guys and I wouldn’t hesitate in recommending their services to any of my friends or family.Andy D.