Meet Our Team | Dick Hannah's Acura of Portland

Meet Our Team

Tony Hornback
General Manager
Chris Bae
Used Car Manager
Brad Caba
General Sales Manager
Nick Patoray
Sales Manager
Amy Povey
GM Assistant
Sam Berglund
Service Director
Bobby Billings
Parts Director

Sales Staff


Khoa Dang
Finance Manager
Chris Draper
Assistant Used Car Manager
Justin Pai
Internet Marketing
Tirzah Schutt
Finance Manager
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James Binder
Sales Specialist
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Sandy Silva
Internet Manager
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Ernie Coombes
Sales Specialist
Andy Coombes
Sales Specialist
Tony Lockett
Internet Manager
Jose Restrepo
Sales Specialist
TJ Schepker
Internet Manager
Brion Thomas
Sales Specialist
Scott Wildman
Internet Manager
Samantha Birch
Receptionist

Service Staff


Mason Carell
Team Service Manager
Sabrina Schneider
Team Service Manager
Will Wahlin
Team Service Manager
Joanne Beverly
Service Admin. Assistant
James Crawford
Accelerated Service Advisor
Cindy Long
Service Greeter
Brandy Young
Team Service Manager
Brandi Zoellmer
Warranty Administration

Parts Staff


Craig Callaghan
Parts Specialist
Tom Nguyen
Parts Specialist
Michael Thao
Parts Specialist
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"I am an Oregon native and graduate of Portland State University. My beautiful wife Jessica and I have been together for 10 years and have 3 amazing children. My son Sean is 7 years old and is a Student Council member at Russell Academy, he is my fishing partner and enjoys playing Baseball. Morgan & Brooke are my beautiful twin daughters who will be turning 5 soon. They are gifted entertainers who love to sing and dance. They are my angels and I could not be prouder!"

Customer Reviews

I have had 170 plus cars in my driving life , I usually know more than the sales people I meet , James really knew all about the the cars he sells , very impressive , great sales person , no pressure just all the information you would ever need . I bought my fist MDX at "Hannah" and this one too.

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I have been with the Dick Hannah Acura of Portland family for 12 years and have made many life long friends and clients. Working for a family owned company is such an awesome experience, it brings a new meaning to the word dedication for me and so many others. It is so rewarding when your customers leave giving you a hug and loving their new experience and vehicle. It is such a wonderful feeling to love your job and the place you work I have been very blessed to have both. I also have had the chance to work with two of my four daughters in the dealership which has been lots of fun. My family is a huge priority to me and my wonderful husband Dan; we have four daughters and three beautiful grandkids and every Wednesday we have family night to bring everyone together.

Customer Reviews

It was one of the best experiences I have had when purchasing a vehicle. Sandy was down to earth and very friendly.

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I began my career at Dick Hannah Acura in 2006 as a lot attendant. A year later I was encouraged to make the leap into sales. I took a break to complete my Mechanical Engineering degree, but I felt like something was missing from my life. I realized my passion for excitement and performance-based reward was not being fulfilled and I decided to return to the car business. I now had a beautiful daughter to provide for and I liked the stability and family atmosphere that the Hannah’s provide. I chose Acura and have never looked back! Acura sent me on a once-in-a- lifetime trip to Ohio where I got to race the new NSX on a racetrack. I am now the NSX Specialist and have had a blast working around super cars and meeting their potential buyers. In my free time I am a bit of a nerd. I enjoy putting my engineering degree to work to make my world a better place. I design solutions to everyday challenges and use my 3D printer to make prototypes. I also enjoy building gaming computers that outperform the latest gaming consoles (Xbox 1, PS4.) The rest of my free time is devoted to raising my daughter and making sure she flourishes into a successful and respectful person. I am excited to grow with Dick Hannah Dealerships and I look forward to what the future holds for my family and I.

Customer Reviews

I had a terrific experience working with Ernie at Dick Hannah Acura, to purchase my car. Ernie is extremely knowledgeable, and was very easy to talk with. He listened to me describe what I was looking for, and what I wanted to spend and helped me find the right vehicle without any pressure.

Catherine Shannon

Couldn’t have been better, or easier. I called ahead about an ad for a specific car, and Ernie had the car waiting for me. In and out in just barely over two hours.

Joshua Pops

Last Thursday my husband and I were in to look at a car. With the help of Ernie and Nick we ended up buying our very first brand new car! The experience we had was far from your typical car dealer purchase. There was no pressure and Ernie was genuinely after our best interest. We were there pretty late for a week night but not once did we feel rushed or pushed out the door. I will be recommending more people in the market for a car to Ernie and Dick Hannah based on the whole experience we had. Thank you!

Lovemyacura

Last weekend, I went to Dick Hannah Acura of Portlandto seek out possible trade-in options. I didn’t expect to make a purchase without fully researching other options elsewhere first. However, after test driving only one vehicle, I left with a car that I didn’t anticipate getting at all: the car itself, color, price, value, extra incentives, a seamless experience and customer satisfaction. Although I was there a several hours, my experience with each Acura member was nothing short of a great customer experience with Vu, Ernie and Tuan. Vu spent quite some time with me test driving the vehicle and providing me detailed information and support. Ernie was attentive and listened to what I wanted. Furthermore, he and Vu were my advocates and did what ever it took to gain my trust, satisfaction, and business. They made the process seamless for me, and ensured that their interest was in my favor - definitely much appreciated. Tuan, the Finance Manager, was great: knowledgeable, personable, and overall helpful! Surprisingly, the loan process was quite pleasant. I left Dick Hannah pleased, and truly happy that I chose Dick Hannah Acura of Portland, not only because of my purchase, but also because of my overall experience. Thank you Dick Hannah Acura of Portland.

Quang P.

For once, I finally had a great experience with a car dealership concerning a new car purchase! I spoke with salesman Ernie Coombes and general sales manager Brad Caba. I felt the process was fair and unencumbered with the usual tricks of the trade. I have absolutely no hesitation in getting back in touch with the dealership should I have any problems with the car, both Brad and Ernie were great guys and I wouldn’t hesitate in recommending their services to any of my friends or family.

Andy D.
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